STORE POLICIES

  • PURCHASING FIREARMS ONLINE

    It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may picked up at our store or shipped to an FFL (gun store) near you. We will contact and verify the FFL you select during checkout before we ship your firearm(s).

  • RETURNS

    If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 2 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it or offer you a refund, less 15% restocking fee, based on your original method of payment. The product must be returned within 7 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. 

  • Firearm Returns - Please take your time to inspect all firearms thoroughly before proceeding with your transfer. Once a new firearm is transferred to you it is considered used, even if it is unfired.  Semper Fi cannot provide a full refund for new firearms once they have been transferred into your possession.  Also, we do not reimburse FFL transfer fees on returned items.  On occation manufacturer defects may not be identifiable upon initial inspection.  However, upon discovering a defect after the transfer, it is best to return the firearm directly to the manufacturer for replacement or repair (in accordance with manufacturer’s warranty policy).  By sending a defective firearm directly to the manufacturer, you can avoid the unnecessary transfer fees of returning the firearm to us through your local FFL dealer. We will not hesitate to asset you through this process. Semper Fi will accept returns on firearms that have not been transferred but a 25% restocking fee plus shipping cost will be assesed. 

  • Sales on the following items are final:

    1. Special orders.
    2. Products sold "as is" or "used" or that have been installed or used after receipt.
    3. Ammunition Orders-No Exceptions
    4. Illumination devices, electronic sights and optics.
  • CANCELLATION OF ORDERS

    We invest money and time to prepare every order that is placed on our website, even before the order ships. After you have placed your order online, over the phone you will be charged 25% Cancellation fee if you decide to cancel. Additional items may be added to an existing order without any additional fee. By placing an order online or over the phone, a 25% cancellation fee plus forfeiture of any shipping and handling charges will be assessed if you would choose to cancel your existing processed order. We would like to apologize for having to implement these charges but our business is not set up to change orders easily.

  • USED FIREARMS

    Used firearms may not be returned. All sales are final. All modern firearms are inspected and test fired to assure they are in good working order. Description and photos (if available) are provided by the seller.

  • GENERAL FIREARM SALES

    All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

    All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

  • SECURE TRANSMISSION

    All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

  • ORDER FULFILLMENT

    All orders are shipped promptly from our warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

  • ONLINE PRICE & DESCRIPTION ERRORS

    Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

  • AMMUNITION PURCHASES

    You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.